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Check and control room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
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The Director of Marketing oversees all sales and marketing activities with the support of teams including sales, catering and conference services, reservations, revenue management, and public relations.
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Promote an understanding of revenue optimization concepts, ideas, and practices implemented by the Director of Revenue & Reservations Manager to better maximize our Resort’s revenue capabilities.
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Process customer reservations for guests of the golf course. Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained. The Golf Shop Associate will offer friendly and expedient service to the propertys guests and assist the golf professional staff in golf shop operations, merchandise sales, and other golf-related activities.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Specialist, Guest Assistance - Global Reservations is part of an empowered, responsive, and integral team of Ladies & Gentlemen providing seamless, real-time customer service and resolution to our Guests and Travel Partners in support of booking activities and ancillary services to achieve organizational goals in sales revenue and efficient, effective customer service delivery.
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As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts.
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Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise.
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The Guest Services Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Reservation Coordinator is responsible for handling reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner, and quoting available rates to maximize revenue according to resort standards.
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Checks and controls room reservations, front office systems, supplies, inventory, scheduling, forecasting and departmental budget to maximize revenue. Candidate must have at least three years of previous Hotel mid-level management or Hotel General Manager experience.
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Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue. Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures.
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Job Responsibilities: Manage hotel reservations, including handling inquiries, making bookings, and confirming room availability. Promote additional services like room upgrades, dining options, and spa treatments to enhance the guest experience and increase revenue.
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Manages Group Rooming List process and room reservations with the reservations and revenue analyst teams. Communicate with sales, front office and /revenue -reservations to coordinate and monitor guest room blocks and special reservation needs.
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