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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Be the telephone and e-mail “point of contact” for the Reservations “Management” questions including rate offers, date change issues, ESP rate availability questions/calls, late cancellation/no-show and other fee waiver consideration.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Although the primary responsibility is greeting and seating members and their guests according to pre-assigned tables, this position will handle other responsibilities including answering the telephone and taking reservations by performing the following duties.
$13 - $15 an hourPart-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts. The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations. The primary duties of the Assistant General Manager is to ensure guest satisfaction and overall efficiency of front office operations, to train staff as outlined in the Front Office Training Procedures and ensure staff is prepared to provide excellence to our guests and visitors at all times.
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This position is responsible for providing excellent customer service to members, guests, and co-workers while answering telephone calls, scanning membership cards, and assisting members with reservations for the courts and current programs.
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JOB TITLE: Hostess DEPARTMENT: Front of house RESPORTS TO: General Manager, AGM, Restaurant Manager, Head Maitre'D GENERAL PURPOSE: The role of Hostess is customer facing, you will greet guests, check and take reservations and assist in planning of special events.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Assists Front Office Manager, Supervisor or Assistant General Manager AGM in handling group reservations, utilizes commitment agreement for all group per brand standards. Assists guests with all requests in person or via telephone including, but not limited to making, confirming and or cancelling room reservations, collecting payments and presenting lodging receipts, check-in check-out process, authorized patron verification, guest room assignments, credit card processing etc.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Lead Chef; BOH Manager; Market Grille Department Manager, Assistant Market Grille Department Manager; Service Managers.
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Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information for the hotel.
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Assist with Front desk procedures to include bucket check and any other duties assigned by Front Desk manager. The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service.
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To coordinate front office activities of hotel or motel and resolve problems arising from guests’ complaints, reservation and room assignment activities, and unusual requests and inquiries; to maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel.
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The Member Services Manager reports to the Director of Club Operations and is an integral part of the service team overseeing the Hospitality experience from arrival through reservations and services, to entertainment and event production.
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reservations manager telephone jobs
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