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Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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Experience in retail sales, banking or similar customer service/sales environment;Proven ability to exceed assigned sales or service quality goals;Ability to work overtime, including Saturdays;Experience with Microsoft Office basics;Ability to travel locally when necessary;A high school diploma or GED;Successful completion of pre-employment assessments, background check and drug screening.
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We are looking for outgoing, friendly front desk staff to check guests in, answer the phone, take reservations and answer questions guests my have. Must be able to work in the evenings and on weekends.
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Assists in pre-registration and blocking of rooms for reservations. Hampton Inn & Suites in Los Alamos, New Mexico is seeking a Front Desk Associate. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
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Manage online, phone and in-person room reservations. Welcome guests, check them in/out, distribute room keys and explain the hotel's amenities. Must be detail oriented, able to work on own and in a team, and must have good communication skills.
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Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests.
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Ensure required identification is taken from guests at check-in in line with local legislative requirements. Check guests in, issue room keys, and provide information on hotel services and room location.
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Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.
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Job Duties:-Assist guests in making reservations, guide them through the check-in process, and address any needs that arise during their stay. We are looking for seasonal full time, hardworking, dependable and detail-oriented persons to work in our Guest Services department.
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Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questionsProactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
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Check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.
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You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is. Call best customers well before peak seasons to secure reservations before we are “sold out.
$10 - $12 an hourExpandApply NowActive JobUpdated 4 days ago
reservations check in jobs
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