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Areas of impact include profitability, team engagement and retention, operational efficiencies, new business development and client relations. Independently address Client and Studio Manager concerns with minimal escalation.
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Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems. Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
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This includes managing, developing and partnering with Studio Directors to achieve contractual and operational goals, as well as building relationships with client-side in-house agency leaders.
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Enjoys and skilled at client presentations and public speaking. Build deep relationships with key client stakeholders- demonstrating thought leadership and industry expertise. Identify opportunities to provide enhanced and/or increased services for each End Client Company within and outside of the MIA or Embedded Team as appropriate.
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Enjoys and has the ability to write strong journalistic, technical, and client communications related material. Demonstrated ability and passion to uncover and diagnose complex client business and operational challenges.
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Presentation development and delivery at professional development events or other speaking opportunities (e.g., Beyond the Creative, Creative Manager Boot Camp) Metlife auto and home insurance. The role requires travel between 30-40% of the time, which includes same-day and overnight trips.
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Partner with studio director and MIA leadership teams to develop employee engagement and retention programs. The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA.
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Metlife legal plan. Provide mentoring and leadership development for studio directors/team leads. Demonstrated passion toward and in-depth understanding of the in-house creative industry with expertise in leading Video, Digital and Traditional Creative Teams.
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Direct management of up to 5 accounts and studio directors/team leads -a combination of MIAs and or Embedded Teams. Minimum 10-15 years of experience working within an in-house creative team, at least five of which were in a senior leadership position.
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Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
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Hiring, development and performance management of studio directors and team leads including development of annual performance objectives. Business strategy support: Development of RFIs and RFPs as requested.
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Promote and maintain effective communications and relations with district management, project management teams, authorized inspectors and engineer or client as required. Certifications from AWS, CWB, API, ACI, ICBO, ASNT, NACE, etc.
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Leadership and organization of account Steering Committee meetings for MIAs and QBRs for Embedded Teams. In addition, the Director will support Cella Inc. with consulting, training, networking and business development activities.
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SURESTAFF is immediately hiring an Office Manager for a well-known client in Franklin Park, IL. As an Office Manager for SURESTAFF, you will be managing core functions, including project management, financial oversight, and client relations.
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Ability to gather, analyze and leverage data/metrics to support continuous improvement. Employee assistance program and health advocacy. Development of diagnostic metrics to support continuous operational improvements.
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