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Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
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Use proper two-way radio etiquette at all times when communicating with other employees. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
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Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
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Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Country Inn and Suites Springfield. Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
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Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
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Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Balance and prepare individual paperwork for closing of shift according to hotel standards.
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Be able to complete a bucket check, room rate verification report, and housekeeping report. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
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Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
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With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.
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Midland's Insurance Company Servicing Group is the primary contact on a portfolio of commercial real estate loans that Midland service for a life insurance company client. Ensures the appropriate materials and documentation are available to customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
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