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Gerber Collision & Glass is one of the largest collision repair companies in North America. Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.
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Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics.
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Company: Gerber Collision & Glass. Gerber offers a great place to launch and grow careers. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best.
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The Auto Body Refinish Prepper thoroughly sands, masks, primes, and prepares each vehicle for refinishing as per insurance guidelines and standards at the collision repair facility. The Auto Body Refinish Prepper must prepare the vehicle to ensure a quality refinish repair of each customer's vehicle to restore it back to pre-accident condition.
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We are seeking a qualified Auto Body Refinish Prepper to join our winning team. Technicians to complete restoration of anti-corrosion treatments, substrate identification, product mixing, and application.
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Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
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Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay.
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Forecast, target and track monthly sales, profit and expense objectives. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met.
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Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Confirms car rental information and updates CCC One with rental car usage information.
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Minimum: 1 year experience in a similar role such as administration assistant. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
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Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT) Provides positive energy when greeting customers in person and on the phone. Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT.
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Post-Secondary Education or equivalent. Prepare and manage the annual and monthly operating budget of the collision center. Monitor and maintain all A/P and A/R relating to the Collision Center. Proven leadership experience in a collision repair environment or similar role.
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Monitor all maintenance required for all shop equipment, including the paint booth. Ensure all staff wear proper safety gear and adhere to dress code. Store CSI performance review and follow up within 24 hours.
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Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area. 15 - $16 per hour with weekly pay.
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Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
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