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Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals.
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Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity.
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Maintain and support a working relationship with the PC, area DR, and other area SCs to ensure consistent and timely communication between areas and plant management as area issues and problems are encountered.
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Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support.
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Support PC technicians in diagnosing and troubleshooting PC and printer problems. Light to moderate lifting (mostly PC and network equipment). Evaluate PC hardware and software needs.
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Ensure Partner satisfaction by providing back-end office support for sales, ordering, invoicing, shipping, warranties, and other business-related needs. Proficient with general office machines (PC, copier, fax, etc.
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Proficient in PC-DMIS & ability to program and use precision measuring tools (Zeiss CMM, support quality initiatives (Keyence, CMM, Faro Arm etc.) Support customer complaint investigations and provide findings to Quality Manager.
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Position Responsibilities: Perform security analysis of operational and development environments, threats, vulnerabilities, and internal interfaces to define and assess compliance with accepted industry and government standards Support the Assessment and Authorization (A&A) processes under NIST Risk Management Framework (RMF) for new and existing information systems Experience entering information in the Enterprise Mission Assurance Support Services (eMASS) or Xacta.
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Our enterprise-level client is seeking to add an IT Support Engineer to work onsite in San Antonio, TX. Proven 3-5 years of PC desktop/laptop field deployment work with large scale operations.
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Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, internet and server-based databases and other applications, such as Oracle, Relativity or other document review platform, Trial Director, etc or similar applications/databases.
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Advanced PC skills, including intermediate Excel capabilities, such as pivot tables and advanced formulas. Support initiatives for process improvements such as accounts receivable reporting, revenue recognition review, expense analysis or other opportunities.
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High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload.
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Provide frontline support, repairs, and troubleshooting for PC related software and hardware uses. Prior expeirnece working in an IT Support role in a corporate environment with 50+ users.
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Required Skills & Experience 1-2 years of related desktop and/or deskside support experience. Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience.
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ON-SITE in New Orleans, LA SAIC has an immediate need for 2 PC Technicians to support the US Army Corps of Engineers RITS program, located in New Orleans, LA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware.
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