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Working knowledge of various IVR technologies including Omilia, Nuance and carrier based offerings. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice Mail, Oracle SBC’s (formerly Acme), and their respective peripherals.
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At least 1 year of experience working in one or more of the following: GE, Change Healthcare, McKesson, Mach 7, Cerner, Barco, Nuance. At least 1 year of experience working in one or more of the following: GE, Change Healthcare, McKesson, Mach 7, Cerner, Barco, Nuance.
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The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice technologies.
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Experience working with legal and compliance teams to develop approved terms and phrases, push to find alignment on rationale and nuance, and write brand copy that follows and maintains this guidance consistently.
$160,000 - $207,500Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The position involves daily operations and configuration of CEC Voice Services to support Sales, Loyalty Care, Groups Sales, and other consumer needs. Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations.
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Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. 5+ years’ experience of technical support experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment.
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Deep functional and technical acumen and understanding of Microsoft Dynamics CE for Customer Service, Nuance, Copilot Studio (AKA PVA) The ICOE D365 Customer Service Business Solutions Architect (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams.
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ManagementJOB SUMMARYThe Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice technologies.
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This position is based out of the Washington D.C. metropolitan area where you would start as fully remote and then transition to hybrid once an office is opened. Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team.
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Credible and savvy operator who will be perceived as a trusted consultant and functional expert to senior management, an influential advisor; bold and courageous whilst having the adeptness to understand cultural and political nuance.
$100,000 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Dailymotion brings nuance to the debates that animate young people and puts listening, discovery, and kindness back at the heart of interactions to help build a better and safer Internet. We are seeking a skilled Integration Engineer to join our specialized AdTech team at Dailymotion, supporting our Ad Operations Team. Reporting directly to the Director of AdTech Specialists, the successful candidate will play a vital role in DSP integration and offering technical ad expertise to various teams, including Operations, Partnership, Product, and Ad Tech Engineers.
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You will manage the day-to-day presentation of the NBC Sports digital homepage, sport-specific pages, and the Sports app, as well as support video publishing effort on platforms like YouTube and Yahoo, and coordinate with multiple stakeholders to ensure all content, both video and written, is presented with accuracy, nuance and care across our digital platforms.
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Strong verbal communication skills, and the ability to perceive nuance in oral interactions. Partner with the Head of Talent Acquisition on strategy and execution of our internal mobility, global mobility processes including visas, relocation and tax support.
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Desired Knowledge, Skills & Abilities: •Technical oDatasheet Review (component parametrics, AEC-Qualifications, GiDEP, PCNs) oAnalysis Tools (Excel) oInventory Management Tools oDocumentation Tools (MS Word/PowerPoint, Visio, Adobe, Nuance) •Non-Technical oSchedule Tracking (MS Project) oInternet (SharePoint, Intranet) Qualifications •Minimum of a Bachelors’ Degree in Electrical Engineering.
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