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Qualifications: 2 years Front Office Manager/Assistant Director experience in a luxury hotel required 3 years of Hotel Management experience in a luxury hotel required Forbes 5-star experience preferred Labor relations experience preferred a 4-year college degree; or a 2-year college degree and 2 or more years or related experience Must be proficient in Windows, Company approved spreadsheets and word processing.
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Address performance deficiencies of front office staff through coaching and disciplinary actions. May prepare weekly schedules for front office staff. Assistant Guest Services Manager.
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Assist with the training of the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures. Perform front desk sales representative and night auditor duties as required by staffing levels and business demand.
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Review daily Front Office work and activity reports generated by Night Audit. The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager. Previous night audit/accounting experience or equivalent training required.
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Front Office Manager] Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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What You'll DoResponsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts.
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Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. We are looking for a dynamic General Manager to lead our dedicated team at the Candlewood Suites in Oxford, Alabama.
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Assist the general manager with informing the front desk staff about rate structure and know how to implement yield management policies and procedures. Complete assignments or special projects at various hotels as assigned by the regional vice president for the purpose of gaining additional experience in preparation for promotion to general manager.
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Opportunity: Night Auditor. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
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FSD is a plus, required within 90 days of employment. HHM Hotels is proud to be an equal-opportunity employer. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
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The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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As a member of our hospitality team, the primary responsibility of a Front Office Night Manager is to provide effective leadership and coordination to associates delivering Front Desk services, and achieving the operating budget.
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff. Provide administrative support to the Front Office Manager and other staff as needed.
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