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This role will be responsible for assisting the Front Office Manager at the Rancho Bernardo Inn in overseeing the staff and operations of the Front Desk, PBX, Bell, Valet, Night Audit, and Concierge departments and ensuring efficient and professional service to all resort guests.
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Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager. Previous night audit/accounting experience or equivalent training required.
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
$65,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Hotel Front Office Manager. The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed.
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Opportunity: Night Auditor. Follow sustainability guidelines and practices related to HHM’s EarthView program. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
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FSD is a plus, required within 90 days of employment. HHM Hotels is proud to be an equal-opportunity employer. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
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Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
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New York City Fire Safety Director Certification preferred. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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Works closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to validate and ensure that all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. - Responsible for completing all required shift paperwork, and night audit reports daily.
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Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. The Night Auditor is responsible for the preparation and disposition of all Night Audit work.
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Perform any other duties as requested by the Guest Services Manager or any other member of management. Complete the Night Audit checklist for computer procedures daily. Train any new Night Auditors as requested by management.
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The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Assist with the training of the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures. Perform front desk sales representative and night auditor duties as required by staffing levels and business demand.
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