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Review daily guest services work and activity reports generated by Night Audit. The Guest Services Manager is responsible for ensuring the operation of guest services, concierge and uniformed services/transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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Review daily Front Office work and activity reports generated by Night Audit. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
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Review of night audit package, including but not limited to, the Daily Revenue Report and posting to the general ledger. Oversee the operations of the Hotel accounting department, including strong managerial skills with the ability to train and develop the accounting staff at the Hotel.
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Assist with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Classify daily revenue and statistics in Night Audit Spreadsheets. Completes daily duties as outlined on Night Audit Checklist. Hotel Night Auditor. Operate the Front Desk system to make reservations, post payment and revenue transactions, perform assigned system functions, and check guests in and out.
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Complete the Night Audit checklist, report any issues and follow up. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.
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The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.
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Follow all cash handling policies, and prepare closing report for night audit. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
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The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Ensure that no-show revenue is maximized through consistent and accurate billing. Maximize room revenue and occupancy by reviewing status daily. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each.
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Were also within 15 minutes of several area hospitals, including National Jewish Health, Denver Health, and Saint Joseph Hospital. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards.
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
$65,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes.
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Previous night audit/accounting experience or equivalent training required. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
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Motivate coach counsel and discipline all Front Desk personnel according to Aimbridge Hospitality S.O.P.'s. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained.
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