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Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Previous night audit/accounting experience or equivalent training required.
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The Night Audit Front Desk Agent is responsible to oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.
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The Front Desk/Night Audit Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. Review GXP Dashboard and address cases directly involving reservations, same day booking, ambassador and running guest service reports.
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Get banquet checks signed by clients and recap all banquet checks at end of the day and turn them into Night Audit. -Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
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You will serve as the overnight front desk/guest service agent and complete the daily audit. This is an overnight front desk/night audit position. When you will do it: Night Audit shifts are generally 11:00 p.m. to 7:00 a.m., but flexibility to start earlier or stay later as needed is ideal.
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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Complete the Night Audit checklist for computer procedures daily. If cooking makes travelers feel at home, store ingredients from our free grocery shopping service in their fully equipped kitchen and prepare a hearty meal in your room.
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Act as a Guest Service representative and manager on duty during the night time hours. Previous guest service or front desk hospitality experience preferred. Act as PBX operator during the audit shift.
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May also assist in supervising bell, valet and night audit and other roles as needed. Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS.
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Performs duties of guest service agent, night audit or other positions as needed. Guest Service Supervisor $500 HIRING BONUS! Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.
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Compensation: $13 - $14 hourly Responsibilities: Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Process additional administrative, bookkeeping.
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Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). What You'll DoResponsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff.
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The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.
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Runs end of day night audit reports in hotel's PMS system. Follows hotel's property specific Night Auditor checklist. Handles confidential information, including guest records, with a high degree of integrity.
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Conveying with enthusiasm the activities available, this position coordinates with all departments within Shore Lodge and Whitetail including, booking of all room reservations, (Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more.
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Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Check guests/in out and perform Guest Service Agents tasks.
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night audit guest service jobs
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