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Drives membership metrics execution and performance through acquisition, retention, loyalty, and experience programs/initiatives associated with Member Service Desk and Frontline. Provide TM oversight and direction to exceed performance expectations and results in each area assigned, including Frontline, Membership, OMNI, Front Door and Utility Clerks.
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Membership Account Managers, in this metrics-based and performance-driven role, are responsible for a designated portfolio of Exclusive Resorts Club Memberships; they are Members' ambassadors to the Club. As a Membership Account Manager, you will build personal relationships with Members, learning their travel preferences as you book trips and help them utilize their membership benefits, ensuring retention and satisfaction.
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Achieve progress towards specific goals and objectives which include: program development through collaborative relationships, volunteer recruitment, and training, fundraising, membership recruitment, and retention.
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Partners with Membership Sales Manager (MSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools.
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The Wellness Advisor assists the General Manager with new membership sales as well the retention of current members. The Wellness Advisor provides superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases.
$13 - $15 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Consistently lead by example and demonstrate desired behavior for staff by focusing on membership sales, customer service, cash management, member retention, staff interaction and client follow-up.
$50,000 - $60,000ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Position Summary The Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand.
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Collaborates with Assistant Club Manager to assess Team Member performance, provide actionable feedback, reinforce accountability, and develop talent. Provide TM oversight and direction to exceed performance expectations and results in each area assigned, including Frontline, Membership, Front Door and Utility Clerks.
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The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand.
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On-boards new members successfully and assist with all member retention activities in order to drive club profitability. Adheres to specific Membership Agreement Procedure when enrolling members and guests.
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Develop and maintain an on-going resident retention program under direction of Community Manager. Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts.
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The Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand.
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Lead Generation, Membership Sales and Retention. Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty.
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Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as neededSales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
Starting at $250Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Contributes to the execution of sales and renewals by: supporting the RFR process end-to-end, following established timelines and best practices; supporting standard sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; following up on contracts, pricing, and membership accounting to implement the negotiated terms for sales and renewals; and identifying cross-sell and upsell opportunities to increase growth and retention.
$75,600 - $97,790 a yearFull-timeExpandApply NowActive JobUpdated Today
membership manager retention jobs
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