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MSR's turn every guest club visit into a new member relationship by listening to guests goals, presenting Crunch Fitness and their Services in a way that best connects with them, and establishing trust in Crunch Fitness through transparent pricing, open dialogue, and a passion for fitness.
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Open new memberships, accounts and loans utilizing established guidelines and self-service options and conduct Notary Public services. Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals.
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Part-time positions are available at our Outdoor Pool Member Services Desk. The ideal applicant would be able to work mornings, afternoons, evenings, weekends, and some holidays. The candidate must be customer service-oriented, professional, and possess excellent communication and organizational skills.
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The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Personal Banker (Member Service Representative II) Provides World Class Member service to Members visiting branch/service center locations. Has working knowledge of credit union savings and consumer loan products and all services.
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The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
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Reporting to the Club Manager, the Member Services Representative - Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness® members, prospective members and guests.
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Schedule member services: tanning, etc. Facilitate payment of member services in accordance with company procedures. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
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Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
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Customer service background preferred. New member sign-up. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Answer phones in a friendly manner and assist callers with a variety of questions.
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Know club facility, services, and schedules. Facilitate any messages on club software at member check-in. Facilitate all member requests or forward to a manager. Strong customer service skills.
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With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team.
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The Bilingual Call Center Agent/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Become comfortable with inbound member service, outbound member service, & completing call backs when necessary.
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