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Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives. Knowledge of software solutions such as Zendesk and JIRA.
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Record and report complaints to Manager of Customer Service. Trouble-shooting network problems, including connectivity, wireless LAN access, VPN/broadband and non-reporting issues. Knowledge of IT operations, responsibilities, workflow processes, and procedures in order to resolve inquiries independently.
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Partner with vendor manager to maximize operational effectiveness of outsourced operations. Position Summary: Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management Real Time Specialist is responsible for providing real-time and intraday management of vendor and internal agents and of call center queues.
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Experience with Microsoft Excel Pivot tables and reporting features. insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
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The successful candidate will be instrumental in designing performance reporting systems, analytical techniques, and metric applications for rail operations, supporting and Network Strategy, Design and Innovation long-term initiatives.
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This is a shift work and hourly paid position reporting to the GSOC manager. The Tier I Technical Support Specialist will play an active role in a key division of Overhaul Operations, utilizing our innovative software solutions.
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Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management.
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Evaluate and implement accounting software and systems to enhance automation, efficiency, and accuracy in financial operations. Our client is a late-stage SaaS startup company and hiring a hands-on Accounting Manager for a long-term contract.
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Accounts Receivable operations generally include bookkeeping, preparing monthly journal entries, account reconciliations, assistance with tracking and reporting of capital projects and fixed asset activity, assistance with monthly inventory close, account analysis in connection with monthly closing of the books, preparation of quarterly and annual audit schedules and billing/invoicing accounts receivable.
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Manages and administers all aspects of parking operations such as, revenue accountability, finance and accounting reporting, traffic flow analysis, and general maintenance of parking equipment at multiple remote sites.
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Partner with Digital Excellence, Omni Channel Operations, Commercial Insights and Commercial Communications colleagues to support the uptake of event and digital tools, ensuring best-in-class, seamless event delivery and reporting.
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Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
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Reporting to the Operations and Supply Chain Manager, this position requires candidates to work with domestic customers and overseas vendors. We are currently seeking a Sales & Operations Coordinator who is hands-on and committed with a “can do” attitude.
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The Operations Manager oversees building operations for all Assiniboine Community College campuses and locations. The Operations Manager leads, supervises, and manages the team, while interacting with various college departments and external community contacts.
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The Artificial Lift Engineer, for Apache Corporation will be a member of Apache’s Production Engineering team, reporting to the Production Engineering Manager. Proficient in production systems and/or artificial lift design and production modeling applications to extract full value from surveillance software and datasets (Spotfire, Power BI, OFM, OSI PI, ForeSite, WellFlo, PROSPER, PipeSim, Palantir, etc.
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