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Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.
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Work closely with the Bank's Operations Officer and Deposit Operations Director, as well as the Bank's Anti-Money Laundering team, Finance, Compliance, and Technology teams, to ensure a deposit fraud prevention program is designed, stood up, and in compliance with applicable laws and regulations.
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Deposit operations customer service management. Nelnet Bank is an online industrial loan charter bank that focuses on education financing. Knowledge and understanding of laws and regulations relating to banking, such as but not limited to; Electronic Funds Transfer Act, Fair Credit Reporting Act, Truth in Lending Act, Truth in Savings Act, Equal Credit Opportunity Act, Unclaimed Property, Unfair, Deceptive, Abusive Acts and Practices (UDAAP), BSA/AML and OFAC, etc.
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The Fraud Manager is responsible for the creation of deposit fraud prevention strategies and oversight of day-to-day fraud prevention processing for Nelnet Bank. This role will stay abreast of fraud methodologies and ensure the right prevention measures are in place.
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Consideration given for Certified Fraud Examiner (CFE) credentials, but not required. As a result, we are thrilled to expand our team to include a Fraud Manager. Coordinate and optimize fraud prevention solutions with third party vendors and affiliates as needed.
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Oversee, monitor, and maintain the Bank's fraud prevention program, including policies, procedures, and tools. 5+ years of online deposit fraud prevention experience. Will consider a variety of majors including but not limited to: accounting, criminal justice, business administration, fraud management, economic crime or a similar major.
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Nelnet Bank is regulated by the FDIC and Utah Department of Financial Institutions. Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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Oversee and train customer support staff, quality check customer service communications and processes, and handle escalated customer issues and concerns. Assist in the preparation for deposit-related audits and examinations and provide support for these activities while in process as well as any post-audit or post-exam remediation responsibilities.
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Financial institutions and online deposit platforms. Ability to adapt to highly diversified and changing environment, as well as the dynamics and challenges of a business start up. Project and vendor management.
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The Loan Operations Loan Processing Specialist (Boarding) position is responsible for post-closing review of loan documents to identify loan terms and loan type coding for boarding loan information to the core loan system, including review of funding information to properly disburse loan proceeds.
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Organized, process and detail oriented, and driven toward measurable results. Provide subject matter expertise on data and fraud analysis techniques. Assist in pre-program implementation planning and project management, including user acceptance testing for new and updated systems and service providers.
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Collect appropriate documentation from each applicant and deliver loan package to processor in a timely manner. Scoring will depend upon the number and classification of people normally supervised or directed, and the scope of complexity of the operations involved in the supervisory responsibility.
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We are currently seeking a Commercial Loan Processor to join our Business Services Operations team. You will work directly with the Business Services Officers and commercial lending clients to provide excellent member service in the business loan closing process and on-going record keeping process.
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Nelnet Bank is growing, and consumer deposit products are coming to market for the first time. Ability to take direction and then work independently on multiple issues concurrently, and to exercise independent judgment in establishing priorities.
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Responsible to the Supervisor of Loan Operations and Vice President of Loan Operations for the fulfillment of their functions, responsibilities, and authority and for their proper interpretations.
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