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Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of IT. Create and maintain governance and support the interdependencies between ITAM (IT Asset Management), APM (Application Portfolio Management) and CMDB (Configuration Management Database) across R1’s ServiceNow platform.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Strong experience using programming languages like python, java, c# etc and/or automation software like Ansible, UIPath, automation anywhere, ActiveBatch, Arago HIRO AI ITSM etc., - with the ability to lead through ambiguity while partnering across organizations.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The ServiceNow ITOM / CMDB role is accountable for all aspects of the technical solution and implementation from initiation through closeout of ITSM/ITOM/CMDB/ITAM projects. Additional duties may be required in support of other ITSM processes (Problem Management, Change Management, Incident Management, and Release and Deployment Management) to enable GEHA's service management success.
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ServiceNow certifications, such as Certified Implementation Specialist (CIS) in IT Service Management (ITSM) or Customer Service Management (CSM), are highly desirable. Experience with other ServiceNow modules, such as IT Service Management (ITSM) and IT Operations Management (ITOM), is a plus.
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ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM. The Sr. ServiceNow Developer will be very experienced withengagementdeliveryofnewServiceNow implementations of ITSM ITOM and SecOps and will have practical experience withleadingthedeliveryofthose processes.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Assist in implementing and overseeing IT Service Management (ITSM) processes, such as Change Management, Problem Management, and Incident Management. ITSM Knowledge: Solid understanding of ITSM processes, including Change Management, Problem Management, and Incident Management.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Implement ServiceNow platform capabilities specifically the ITSM, ITOM and SecOps modules includingleadingcustomerworkshops and technical sessions,form configuration, workflow administration, reporting, data imports, customscriptingand third-party software integrations.
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Since 1989, SHI International Corp. has helped organizations change the world through technology. ServiceNow Certified Implementation Specialist (CIS) HAM Pro, SAM Enterprise. The Sr. ServiceNow Developer will join the ServiceNow team to focus primarily onleadingimplementations, configuration, and management of the customers’ ServiceNow platform.
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Manage and optimize the organization's use of Fresh service, a cloud-based IT service management (ITSM) platform, to centralize asset management, incident management, and change management workflows.
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The ideal candidate should have in-depth knowledge of ServiceNow modules, particularly in the areas of TNI (Telecommunications Network Inventory) and CSM (Customer Service Management). Architect and design ServiceNow solutions tailored specifically for the telecom industry, leveraging TNI (Telecommunications Network Inventory) and CSM modules.
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Must have hands-on implementation experience of ServiceNow CSM, ITSM, HRSD, ITOM, HAM, CMDB and SPM (fka ITBM). Work closely with business analysts, technical leads, platform owner and process owners to finalize designs for ServiceNow modules including: CSM, ITSM, SPM (fka ITBM), ITOM, HAM, CMDB, HRSD, WSD, LSD, FSM, SecOps, IRM, and Automation Engine.
$154,000 - $232,000 a yearFull-timeExpandUpdated Today - UpvoteDownvoteShare Job
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Extensive knowledge and hands-on experience with ServiceNow modules, particularly TNI (Telecommunications Network Inventory) and CSM. Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS.
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Clienthitect and design ServiceNow solutions tailored specifically for the telecom industry, leveraging TNI (Telecommunications Network Inventory) and CSM modules. Conduct a thorough analysis of existing telecom processes and workflows, identifying areas for improvement and automation using ServiceNow.
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Conversant with and able to apply multiple architectural, development and operational methodologies (e.g., Zachman, TOGAF, ITSM, Aruba, Arista, Juniper, 3com switches and routers, Palo Alto, Fortinet and Checkpoint firewalls, WAN optimization tools, load balancers, and other network devices.
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Providing guidance and expertise on IT Service Management (ITSM) process implementation, along with understanding the connectivity to IT Operations Management (ITOM) and IT Asset Management (ITAM) processes.
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itsm job
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