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Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills.
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Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services. Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle.
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Office 365 AdministrationWindows Server 2008, 2012, 2016 administrationWindows 7, 8, 10 administrationChrome, Firefox, and Internet Explorer administrationDell & HP Server class hardware experienceDell & Microsoft Surface hardware experienceApple iPhone diagnostic / troubleshooting experience.
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PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels.
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As WiFi team member, you'll be responsible for designing, developing and optimizing WiFi networking subsystem software across Apple products including iPhone, Mac, Apple Watch and Apple TV. You will also be working across software stacks (Frameworks and API, UI, OS services, and drivers) to maintain and productize features collaboratively with the hardware and software teams within all of Apple.
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Experience with hands-on development and troubleshooting on embedded targets. Bachelor's degree in Computer Science or equivalent Masters Degree is preferred. Do you want to learn more about WiFi and other wireless technologies.
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Troubleshooting experience with Mac, iPhone and iPad is required. Troubleshooting experience with M365, MS Office apps and Windows workstations is required. Provide resolution and excellent customer service while troubleshooting technical hardware/software issues.
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Working knowledge of Active Directory Users and Comp. Working knowledge of Apple products including iPhone, iPad, and Mac Computers Pay Details: $20.00 to $24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
$20 - $24ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Experience in troubleshooting and repairing Apple devices, including iPhone, iPad, Mac, and Apple Watch. This is a full-time on-site role for an Apple Repair Technician at Apple & Mac Solutions located in Berkeley, CA. The Apple Repair Technician will diagnose and repair Apple devices, maintain inventory and test equipment, provide technical support and advice to customers, and ensure customer satisfaction through effective communication and problem-solving.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling.
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Asset inventory management (New Device Asset/Import/Physical Stocking) Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Working knowledge of Apple products including iPhone, iPad, and Mac Computers. Perform troubleshooting on mobile devices, iPhone/iPad and Android. Accurately record all work and troubleshooting in tickets in the ServiceNow Ticketing system.
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Work with vendors to conduct physical asset audit and maintain asset stock rooms. Accessory Request Fulfillment and Unknown Device Research/Investigation. New Hire onboarding training and orientation. AV Meeting Room support.
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E.g., GDB, shell scripting, packet tracing (tcpdump, wireshark)DescriptionAs WiFi team member, you'll be responsible for designing, developing and optimizing WiFi networking subsystem software across Apple products including iPhone, Mac, Apple Watch and Apple TV.
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Smart hands support for Server and Network devices. Train the Trainer. 100% Work from Office (Client location.
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