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This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, Massachusetts headquarters (after completing initial training and meeting desired KPI's.
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Enhabit Home Health & Hospice is searching for an IT Customer Service Specialist (IT help desk support) to join our team in Dallas, TX. This position will have a 40 hour work week, typically Monday thru Friday, but will be required to participate in a rotating weekend shift.
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JSSI Parts & Leasing is looking for a Customer Support Representative to be based in our Chicago, IL headquarters or based out of their home-office for remote work in the USA.
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While the largest segments of the customer base are HVAC, plumbing, electrical, and appliance repair contractors, our target customer is "anyone in a truck who comes to your home or business to perform a service.
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At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, life and health and property and casualty insurance, financial services, technical and warranty support, roadside assistance as one of the largest global providers of CX products.
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Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success.
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The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services.
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Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan. Compensation is incentive based with total compensation determined by commissions earned.
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Design Consultant compensation will be incentive based with total compensation determined by incentives earned. When in the design center professionally greet customers to establish rapport and obtain appointments and in-home consultations.
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Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment.
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Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. Represent the Ethan Allen brand in all customer interactions.
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Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. Some projects may require a team or partnership-based approach.
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Provide suggestions to modify plan based on reaching specific goals and objectives. Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans.
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Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools. The designs include space planning, fabric coordination, product selection and overall project design.
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During these first three (3) months of employment, the Design Consultant will be paid a draw that is non-recoverable. The Design Consultant will be advanced a draw, which is recoverable, each month against incentives earned.
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