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Provide high-quality end-user support while adhering to established operational and procedural measures •Manage user and device event tracking through global ticketing system •Collaborate closely with our esteemed executives, acting as their trusted technology advisor.
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We are seeking a highly skilled Help Desk Manager to join our team and take charge of daily supervision and direction for our dedicated support staff. Additionally, your experience in creating Service Level Agreements (SLA), help desk metrics, and providing training to technicians will contribute to the overall success of our support operations.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
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Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Washington DC. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Customer Service, Help Desk Support, Microsoft Office, Technical Support, Troubleshooting. 1-3 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with hardware and software (CompTIA A+ certification may be substituted for 1 year of experience.
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems, administering clustered storage solutions (e.g. storage appliances, Ceph)Kubernetes orchestrated containers, system configuration management software (e.g. Puppet, Ansible) and change control.
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Resolve help desk issues including troubleshooting hardware and software issues. Three years' work experience as an IT or Desktop Support Technician. Knowledge of remote desktop support systems including TeamViewer.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. Desktop Support Analyst. DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services.
ExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Arlluk Technology Solutions , a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ATS and our government customer. Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed users.
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Perform formal and informal training sessions with current and potential clients when needed Provide both reviewer and client users with help desk type support. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.
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Experience as a Project Manager and lead IT Enterprise Management experience in an IT help desk-centric environment. Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs.
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Additionally, this position will assist the help desk with troubleshooting and resolving of basic issues and creating tickets as needed. Provides data entry support and database management for the department.
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Administrate networks and servers and provide support to the IT Help Desk and Rumpke employees as needed. They work directly with the IT Help Desk, supporting technology and applications provided to the business.
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Application support, Support, rhit, HIIM, healthcare industry, customer service, windows, Help desk, customer service oriented. Application support,Support,rhit,HIIM,healthcare industry,customer service,windows.
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Leidos has an exciting opening for you as our next TS/SCI cleared Senior Systems Engineer – Enterprise/Production Lead supporting DINMEC under our 10-year DOMEX Technology Platform (DTP) contract.
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