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Provides coordination of help desk technical support for external Behavioral Health providers and division staff. Staffs the UWITS system help desk support line logging and diagnosing problems.
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Escalation point (Level 2) to the help desk engineer that is not onsite - hardware desktop support level 2. Experience with Azure Active Directory and help move their AD environment into Azure AD.
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Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Naval Base Point Loma San Diego, CA as one of the key members of the Field Services team. Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
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This position absolutely must understand how the Help Desk Analyst role relates to IT projects and IT Service Management initiatives. This is the perfect Service Desk Analyst job for you if you want to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services.
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INTERNAL: Regularly engage in verbal and written communication with various departments, including ACH departments, Wire Department, BMS department, Business Relationship Officer, Commercial Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions primarily revolve around research topics.
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This is a journeyman position for the typical desk side support technician. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
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This is NOT a desktop support and NOT a help desk support position. Seeking contract resources to provide on-site support for county department of social services users as they learn the Case Management System.
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100% remote must live in CO currently Our direct client has an opening for a Help Desk Analyst 105304 This position is up to 9 months with the option of extension, and the client is in Denver, CO If you are interested, please send us your rate and resume.
$25 - $31 an hourExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Position / Candidate Requirements Security Clearance: Active TS/SCI w/Polygraph RequiredEducation and Relevant Experience: High School Diploma or a GED and 6 + Years of Relevant Experience or Associates Degree and 4 + Years of Relevant Experience orBachelor’s Degree and 2 Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination of Phone and Desktop Support is required.
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In coordination with the ICT Help Desk, response to user needs and questions regarding network access and assistance in trouble-shooting PCs and workstation clients to the central LAN/WAN network, intranet, internet and monitoring of network problems procedures.
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Leidos is seeking a Senior-level Desktop Support Technician to support a government site in Panama City, FL as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
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IT Help Desk Specialist. Desktop Support Technician. SIR Help Desk Specialist. Help Desk Services. Service Desk Analyst. Technical Support Specialist.
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2-5 years' experience as a Desktop Support Technician supporting a PC refresh. Additionally, you will be responsible for providing tier 1 support primarily, and as needed assigned to tier 2 while also maintaining desktop hardware and peripherals inventory within the asset management system.
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Experience in support of enterprise resource planning systems, standard desktop applications (MS Office, McAfee Antivirus, internet browsers, email) associated hardware platforms and peripherals, remote troubleshooting and mobile computing, and troubleshooting network connectivity.
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Leadership experience in a Help Desk environment with experience in supporting application or IT infrastructure customers. Advises support desk on change management as it relates to support and training of new system.
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help desk support desktop jobs
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