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Level 1/2/3 desktop and application support. The Technical Support Specialist is responsible for company-wide technology support and operational activities encompassing applications, infrastructure, communications, and security.
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Proficient with troubleshooting and setup of PCs, printers and mobile devices (iPhone, Android devices)Experience with Help Desk ticketing systemsBasic knowledge of networks and VPN for remote supportAbility to support around 10 tickets a day, once trained.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Minimum of 2 years’ experience with help desk support, troubleshooting common IT issues required. Responsible for the Executive/Desktop support. Previous Help Desk experience is required.
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The Help Desk Technician’s goal is to provide best-in-class and high quality technical support for the assigned core technology and be able to work on difficult customer issues. Working knowledge of help desk software and remote control support.
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This is a journeyman position for the typical desk side support technician. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
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Keywords: Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
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In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
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Resolve user requests through Help Desk ticketing system and complete tasks in a timely manner; keeping help desk ticketing queue up-to-date; provide system hardware and software support to Agency end-users.
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Job Title : Desktop Support Analyst. OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. Under general supervision for the client, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
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Bachelors Degree in instructional technology, education, information science, or a related field; Experience working with Blackboard Learn and other learning management systems as an instructor, help desk support, and/or system administrator; Experience working with design software such as desktop publishing, photo/audio/video editing, web design and emerging web 2.0 technologies; Demonstrated knowledge of instructional design principles and practices.
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Experience with server application support including desktop applications and devices such as printers, handheld scanners and other point of sale equipment. Experience with managing help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets.
$16 - $25 an hour depends on experienceFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Minimum Education: High School diploma or equivalent combination of education and experience Preferred Education: Bachelor's degree in related field Minimum Experience: At least 2 years of experience in direct customer support in a Help Desk or onsite computer technician role.
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Problem resolution whichmay involve use of diagnostic and Help desk tracking tools, as well as require in-person, hands-on support at the desktop. As an IT Support Specialist for Dorman, you will also provide hands-on support and deployment services for workstations and desktop software.
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Offer telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk. Document request history accurately in the Help Desk Ticketing System.
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help desk support desktop jobs
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