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The Help Desk Specialist provides desktop and remote technical support to users on end user hardware. Mindbank Consulting Group has an immediate need for a Help Desk Specialist.
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions, including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico.
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Provide help desk support, assisting and resolving end user support problems, resolving SD defects (‘break/fix'), analyzing proposed improvements or changes to the ERP SD solution and system.
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Applies pre-established methods to resolve basic problems or escalates issue to second-tier help desk support staff or to appropriate MBIS area in order to ensure timely continuance of the reporting user's productivity.
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IT Specialist (Level 2 Help Desk, VMware VSphere, Lan Sweeper, Remote Desktop, AD, ITSM, Clonezilla)
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36 months experience managing support requests on a level 2 help desk. Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents.
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The Service Desk Technician will also troubleshoot and resolve hardware and software issues on desktop computers and laptops, provide help desk support, and perform computer repair tasks.
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A client in the Franklin, TN area is looking for an entry level candidate to help with the overload of calls for their service desk. Location : Franklin, TN (hybrid 3 days onsite, 2 days remote.
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Assists the project delivery team’s Help Desk Technician in utilizing, configuring, and updating the VA Enterprise Service Desk (ESD’s) ServiceNow Help Desk tool and online documentation as required.
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Participate in the rotating on-call schedule for after-hours / emergency Help Desk coverage. 1-2 years of Help Desk Support experience. Tech savvy with working knowledge of office automation products, databases, and remote control.
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Provide configuration, data migration, interface, and functional support as necessary; c#, expert, java, matlab, php. Demonstrated analytic ability to evaluate programmatic data, resolve inconsistencies and propose solutions to project issues.
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Experience with help desk ticketing systems (e.g., Jira Service Management) and remote support tools. Ticket Management: Oversee the help desk ticketing system, ensuring tickets are assigned, prioritized, and resolved according to service level agreements (SLAs.
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Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost.
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Arlluk Technology Solutions , a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ATS and our government customer. Act as a liaison to escalate and monitor issues between our USDA clients and the PMO Help Desk.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays.
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Perform help desk functions for more complex problems, including problem tracking, analysis, resolution, escalation, and coordination. The incumbent installs, maintains, and enhances software, hardware and peripherals; and other help desk functions to support customers.
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help desk remote jobs
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