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SUMMARY: The Help Desk Analyst provides first level technical support to all Edmentum employees for all IT supported services, hardware and software. Provide personable and comprehensive phone support for all IT supported services, hardware and software.
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Experience in a Help desk or customer support environment supporting various hardware, software and personal computer tools: 1 year. This individual will act as a first point of contact within the Enterprise Help Desk (EHD) for information systems user problems.
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The client is seeking one qualified IT Help Desk Specialist to provide first level hardware, software and application support. The client is seeking a qualified IT Help Desk Specialist to provide first level hardware, software and application support to end users.
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Familiarity with: point-of-sales system troubleshooting; Unifi Wi-Fi topography and troubleshooting; Cisco Networking equipment; IT asset and inventory management platforms; and/or help desk ticketing systems.
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2-6 years of experience providing help desk support. - Provide Tier 1 Service Desk support on the following systems/technologies (but not limited to): · Windows 10/11, Office 365 Apps, Zscaler, MS Teams, office 365, Desktop peripherals (monitors, docking stations, mice, printers, and other devices), custom applications, mobile equipment, printers, video conferencing equipment.
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Experience in a help desk/call center environment providing technical support in a retail environment. As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo.
$17 - $29.88 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Principal Duties and Responsibilities (*Essential Functions) Provide help desk support for technology issues, via telephone and remotely, for software, hardware and telephone questions from Potawatomi Staff in Milwaukee and Carter Casinos.
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Escalation point (Level 2) to the help desk engineer that is not onsite - hardware desktop support level 2. Experience with Azure Active Directory and help move their AD environment into Azure AD.
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Document all help desk calls in the help desk system ensuring prompt response to all I.S. calls and work orders. Communicate status updates with Corporate and park management on projects and help desk tickets.
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Assist in maintaining an inventory of IT hardware. The employee spendsthe majority of the time sitting at a desk working with a computer. The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it.
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Experience using computer hardware and software applications *Education. The full-time employee will work 5 days a week, and must be able to work one weekend shift a week. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
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Fully define interfaces in terms of origination, destination, stimulus, and data characteristics for software; and electrical and mechanical characteristics for hardware Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problem s.
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OverviewThe Help Desk Technician will provide and perform a wide range of systems administration and life cycle management tasks to support and sustain IT networks as directed by the Government IT Lead. This position requires a current Top Secret clearance and.
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Provide level 1 Help Desk supportAssist in analysis of business information needs by working with the Supervisor of Support Services, Manager of IT, Director of IT and other staff to develop and implement plans to meet business needsAssist in acquisition of network equipment, computers, and peripherals, including telephones, etc.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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