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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents.
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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines.
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Develop and maintain relationships with academic and community research thought leaders, appropriate HCPs, and access stakeholders, within a given geography to answer scientific, unsolicited product, and HEOR related questions.
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Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
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The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
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Cross-functional collaboration- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.- Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
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Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
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Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy. Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
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Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs. Ability to segment HCPs based on their preferences and other relevant factors.
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Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry market with a focus on patients suffering with schizophrenia.
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The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs), National Thought Leaders, and Healthcare Professional (HCPs) within a defined geography to translate science into patient care.
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Technological Agility:- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients.
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Consistently utilize Customer Relationship Management (CRM) software tools and virtual phone platforms to document interactions with HCPs in the territory. Ability to orchestrate calls and adjust content of sales presentations with HCPs regardless of location (i.e., in-office, virtual, web, or convention.
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