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Guest Services Manager. Managing Front Desk and Breakfast teams within budget guidelines including daily labor management. You will be responsible for the Front Desk, Breakfast operations of the hotel, while working with these teams to ensure that functions are handled consistently, accurately and efficiently.
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Under the direction of the Guest Service Manager, the Front Desk Supervisor is responsible for the work that is carried out within the Guest Services Department.
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4 years experience (2 years with an Associate’s degree) in the guest services, front desk, housekeeping, or related professional area. As a hotel Operations Manager, you will be responsible for providing oversight and staff management, for the Front Office and Food and Beverage.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Assist in overseeing the operations of the Front Office to include front desk, bell stand, valet, paid parking, and PBX. Front Office Supervisor/Manager experience of at least 2-3 years.
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The Front Desk Supervisor works with the Front Office Manager and team members to successfully execute all front office operations including the guest arrival and departure experience striving to continually improve guest and associate satisfaction and maximize the financial performance of the department.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
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POSITION SUMMARY To coordinate the activities within the Food and Beverage Department to deliver quality products and services to restaurant and banquet guests while maintaining a profit in the department, reporting to the Hotel General Manager.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD.
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Notify Front Office Manager or Assistant Front Office Manager of any problems or situations involving guests, the hotel and/or staff. - Previous hotel front desk experience.
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Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments.
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City, State: Loveland, Colorado The purpose of a GUEST SERVICES MANAGER is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service.
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Ensure that the front desk staff receives satisfactory guest satisfaction, product quality, and/or mystery shopper scores. is now seeking a Guest Services Manager - Charleston Riverview.
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4 years' experience in the guest services, front desk, housekeeping, management operations, or related professional area. Areas of responsibility may include Front Office, Security, Housekeeping, Laundry, Food and Beverage, Stewarding, Banquets and Event Set Up.
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