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Other duties might be added based on need of the Hotel SUPERVISOR: Front Desk Manager and General Manager. Completes the night audit by change of shift ant 7 a.m. Gives information to other department heads, especially any information relating to the morning’s breakfast business and meeting set-ups.
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Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards.
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SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
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Prepare the front office for the 'A' shift and reset day's business. Attend and actively participate in all front office meetings. Act as PBX operator during the audit shift.
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Our Night Managers work in the heart of our hotel to ensure the proper completion of all front office and night audit duties, manages reservations & online reputation and communications with various departments and management teams to ensure proper record keeping.
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Responsible for completing all required shift paperwork, and night audit reports daily. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questionsProactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
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Review daily Front Office work and activity reports generated by Night Audit. Qualifications: 2 years Front Office Manager/Assistant Director experience in a luxury hotel required 3 years of Hotel Management experience in a luxury hotel required Forbes 5-star experience preferred Labor relations experience preferred a 4-year college degree; or a 2-year college degree and 2 or more years or related experience Must be proficient in Windows, Company approved spreadsheets and word processing.
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The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Communicate with Front Office Manager/Director regarding problems with cashiering functions of Guest Service Agents and prepare weekly night audit schedule. Establish and implement hotel night audit policies and procedures, maintaining compliance with company policies and standards.
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Assists with Overnight Manager coverage, performing all necessary night audit duties, when the Night Manager is off or has Vacation. We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Front Office team as a Front Desk Overnight Supervisor.
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The beautiful is looking for a Night Audit Manager to join their Front Office team! A Night Manager is responsible for directing and overseeing all hotel operations during the night shift to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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You'll lead all Front Office and Housekeeping operations (Housekeeping, Front Desk, PBX, Concierge, Bell, Door, Valet Services, and Night Audit). You'll collaborate with the Front Office Manager and Director of Housekeeping to boost and implement company standards, company culture and programs.
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This role will be responsible for assisting the Front Office Manager at the Rancho Bernardo Inn in overseeing the staff and operations of the Front Desk, PBX, Bell, Valet, Night Audit, and Concierge departments and ensuring efficient and professional service to all resort guests.
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Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager. Previous night audit/accounting experience or equivalent training required.
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