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Review daily Front Office work and activity reports generated by Night Audit. The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
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Reports To: Front Office/Operations Manager. Act as a Guest Service representative and manager on duty during the night time hours. Prepare the front office for the 'AM' shift and reset day's business.
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Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Complete the Night Audit checklist for computer procedures daily. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
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Perform any other duties as requested by the Guest Services Manager or any other member of management. Run all reports as required for Food and Beverage audit. Train any new Night Auditors as requested by management.
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Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Conveniently located 20 minutes from the city of Yorktown, this Extended Stay America hotel is perfect for a long fishing trip in the York River. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.
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Responsible for completing all required shift paperwork, and night audit reports daily. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questionsProactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
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Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager. Previous night audit/accounting experience or equivalent training required.
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Works closely with the Guest Service Operations Manager and night audit staff to ensure maximum front office efficiency. Responsible for supervision and training of all Front Office employees including but not limited to Management Trainees, Concierge, Bell and Door staff, and Lobby Ambassador/Volunteers.
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Dekalb, GA is located about 20 minutes from downtown Atlanta, GA. Travel off of I-285 and enjoy an abundance of shops at Northlake Mall. Book with Extended Stay America for short stays, long stays and even temporary housing.
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As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports.
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Check the front desk log for problems, special requests, etc. Maintain and clean the lobby and bathroom as needed. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
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