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The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
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The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
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BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
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Ability to complete required store education courses and modules required for this position. On demand pay (daily pay) program available. Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
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Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” On-the-job training and company-funded ASE certifications.
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Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. Will learn all aspects of store operations and flex between front/back shop tasks. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
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Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Store operations, opening/closing, inventory, displays- as needed basis. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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Community & Involvement: We pride ourselves on working with our local communities and giving back where we can. If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment.
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Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
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It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
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Structured product, policy, and sales management training and development – incumbent will be required to complete all the currently require “core”, “position”, and “suggested” education modules required for the store management position during the training period (10.
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Customer service, sales, customer issue resolution- 75% Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always. May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
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Basic vehicle service tasks, Oil, tires, fluids- 25% We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
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We start by offering each teammate more than just competitive pay. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
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