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Your role encompasses overseeing Windows, macOS, & Azure Virtual Desktop environments, ensuring a secure and efficient end-user experience for our BHG Employees. Virtual Desktop: Extensive experience with Azure Virtual Desktop and VMware vSphere.
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Providing end-user support and troubleshooting for customers across the globe. Reports to: AVP, Global End User Services Operations Manager. Continuously improve the user experience by optimizing desktop performance, application delivery, and remote access capabilities.
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The Application Integration Engineer is a key member of the End User Computing team within the Enterprise Platforms group and will serve in a variety of roles under the direction of End User Computing Team Lead. The primary role is to engineer and provide support for third-level application and desktop platforms.
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Associate degree or higher in the field of computers related to end-user support, desktop systems, operations systems and/or network Management. In-depth understanding of Windows 7, Windows 10, Server 2003/2008 and desktop applications such as Microsoft Office.
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Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, mobile devices and related hardware and software to deliver required desktop service levels. The Service Desk Technician is also responsible for receiving, prioritizing, documenting and resolving end user help requests in ServiceNow and escalating incidents when considered appropriate and necessary to maintain SLA expectations.
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A significant focus area for this position will be to implement and manage improvements to business processes within End User Services, which encompasses the Help Desk and Desktop Support teams.
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Computer Technical Support Administrator II-Desktop Support Southern Ute Shared Services Ignacio, CO Tech support of end-user hardware and software. To be an independent and distinct organization, providing secure application, email, internet, network, telephony, desktop, mobility, project services and all other technology needs via centralized service request and help desk systems and processes.
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The administrator will serve as a Level 2 escalation point for Service Desk for a geographically diverse end-user population, providing direct end-user support and interaction for troubleshooting user-related issues.
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This position is primarily responsible for supporting tier 1 and tier 2 requests involved with asset management, troubleshooting, and maintenance of company's end-user IT hardware and software - HP hardware, Microsoft Windows environment with Active Directory/Azure Active Directory.
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Under the direction of the Team Lead/Manager of Technical Support, the Technical Support Engineer will be responsible for taking ownership of all assigned technical support needs to include but not limited to end user support from new hire implementations through employee separation as well as infrastructure maintenance.
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Experience with customer requirements gathering and understanding of Enterprise IT Infrastructure such as Data Center Management Lifecycle; Desktop Hosting; Unified Communications; End User Device Support; Video & A/V Support.
$116,979 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Administration and maintenance support for systems, end user devices and applications such FalconView, Google Earth, Zeus, Info Path, Chat applications such as MiRC and Pidgin, and standard Microsoft Office applications.
$99,875 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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A reputable Investment Management firm is looking to add an End User Services Engineer to their team to contribute to End User Support and Desktop Engineering responsibilities.
$90,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Due to this growth we're seeking a confident and senior End User / Desktop Support lead to be the primary point of contact for all technical support queries in the N.Y office as well as supporting other offices globally.
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Provide hardware support to end users (laptop, desktop, related accessories, printers, copiers, telephones, etc). Experience in assesing service tickets (ticketing system: Service Now) and escalate appropriate tickets to Network Infrastructure Team (Cisco apps, core issues, AD issues beyond password changes / basic user help) and willingness to "own" the ticket even after escalated.
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