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Receive and process incoming leads from all sources including inbound calls, referral system, email, partners, paid leads, events, and slack channel. Provide the Call Center Supervisor with weekly lead source reports and engagement efforts.
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Originate ongoing and special referral campaigns for internal, client, and general public program engagement. Organized and goal-minded with phone calls and email. Solar Alternatives specializes in Solar Energy, Standby Power, and Energy Efficiency, and in creating opportunity for those with the drive to set and achieve ambitious goals.
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The Marketing Support Agent reports to the Call Center Supervisor. The MSA is critical to the call center and service teams by ensuring all inbound marketing contacts enter the database with speed and accuracy to receive a prompt response with improved conversion.
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The Marketing Support Agent (MSA) manages lead flow and quality control into the company CRM and develops the company referral program. If you can support a high-technology product with purpose and value, then you may have a rewarding future in solar energy.
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The MSA is responsible for overseeing Advocator, the companys online client and employee referral system. Use of professional company tools including customized CRM and VOIP system. Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available.
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Confirm successful manual and automated lead intake to CRM through data verification. Regularly review automated lead sources and ensure nominal lead flow and intake. The peace of mind that comes with offering only best in class products, installation, and services.
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Ability to stay sharp, professional, and bright eyed with all contacts. Ability to make outbound dials as needed in the call center. This responsibility includes managing referrals and advocate development goals, implementing strategies and communication to build referral networks, and reporting on program growth and challenges.
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Advanced product and sales training to ensure success. Referrals are the companys best lead source by quality, cost, and reliable flow. Ensure successful follow-up with referrals by clarifying referral details and coordinating with advocates when needed.
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Build and maintain relationships with advocates through regular communication and networking efforts. Ability to work 40-50 daytime hours per week. Ability to adapt to changing marketing and messaging requirements.
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We believe in recruiting, training and developing individuals with the attitude to assist clients and succeed. Position includes salary plus success bonuses, $40k-60k expected earnings. Unlimited earning potential, with commission and bonuses.
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Health insurance, vision, dental benefits standard. Excellent Communication Skills- Persuasive & Friendly. Two weeks paid leave, plus 7 bank holidays. Qualified leads from the best sources available. Consistent work schedule and availability.
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Strong computer and MS Office skills. Marketing Support Agent. 401K with company match. Why Solar Alternatives? We believe in doing well by doing good! Coordinate with internal teams to ensure assignment and lead flow policies are followed.
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Receive and process incoming leads from all sources including inbound calls, referral system, email, partners, paid leads, events, and slack channel.
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Liaise with communications department on management of fundraising tools on website and social media engagement and serve as digital content manager for development department. Develop and manage emails, landing pages, tools and graphics for online fundraising activities, including donation forms, e-commerce store and event management, social media, video conferencing presentations, website promotions, e-blasts, marketing automation tools, SMS, personalized videos email and others.
$50,000 - $60,000 a yearFull-timeExpandUpdated Yesterday - UpvoteDownvoteShare Job
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The role aligns marketing best practices for the channel/audience - institutional, insurance and capital markets, with exposure to wealth - and includes optimizing connectivity of techniques and content recycling across the entire marketing mix (physical, events programming, digital and 3rd- party publication platforms, content marketing, etc.
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