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The Service Desk Manager works cooperatively with Training and Instructional Technology and Technology Services areas in Technology Training and Support (TTS) to align support efforts throughout the college.
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It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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As IT Support Specialist, you are part of a team that is accountable for providing first line response for users requiring remote and local assistance with information technology issues and problems.
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Amundsen Davis, a full-service business law firm, is seeking a Information Technology Support Analyst II to provide both technical support and educational and consultative support to customers.
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Machine configuration/Software break-fix (Windows OS-Apple IOS) Deskside support services (deskside and remote) Hardware break/fix (Client-Dell-Apple). It delivers experience-enhancing solutions that power todays digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.
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Have experience working as a 1st / 2nd Line Support Engineer providing phone, email and deskside support – ideally in a high-volume environment. The Desktop Support Engineer will be responsible for providing reactive and proactive maintenance activities.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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This is an excellent opportunity for Deskside Support Role professionals to be part of leading-edge technology projects. Experience working as a deskside support engineer.
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Provide quality technical service to end users via deskside, phone, and email support. This position will be onsite, full time, 40 hours a week and joining a team of IT professionals who provide in-house technical PC hardware and software support.
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3+ years’ experience in a technician or relevant role providing Tier 1 and Tier 2 deskside support. Microsoft Certified Desktop Support Technician, CompTIA A+ or equivalent. The Senior Support Services Technician is responsible for software and hardware support- Tiers 1 and 2.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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O Provide timely deskside support to end-users, resolving technical issues. The Junior IT Business Analyst works in alignment with the Innovations team, consisting of the VP of Innovations, IT Systems & Security Manager, and Technology Specialist.
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Provide quality technical service to end users via phone, deskside and email support. The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our client’s office in Memphis, Tennessee.
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The Deskside Analyst role is an exciting opportunity to be a part of a Global Support Team supporting 2 TV stations located in Downtown San Francisco and San Jose. The role is 1st/2nd line deskside support break/fix and demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded.
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Preferred Skill sets – Windows Client OS Patching, SCCM, Ivanti, Active Directory-LAPS,Deskside Support. Tier-2 Break-Fix Support includes MS Teams, Exchange, Onedrive, VDI issues, software installation failures.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Effectively manage end-user support queues within IT servicemanagement tools. Provide end user training, guidance, and assistance deskside, and via electronic communication (email, chat, video etc.
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Respond to phone calls, ticket submissions, and deskside support in order of priority. Work with Hardware vendors to acquire, image, deploy, and ship pc's to corporate support locations.
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