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This is an exciting opportunity for a sharp Technical Support Analyst / Help Desk Analyst to join a dynamic organization where you can make an impact. Strong deskside support experience.
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The IT Deskside Support Analyst, Mac & Proto is responsible for handling the daily maintenance of company IT & computer systems, reporting to the head of IT Operations. The role involves deskside and other applications support, therefore good communication skills are vital, with the ability to direct others (Proto) and explain solutions and instructions to users in clear, simple terms.
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Experience providing deskside, phone and web-based end-user support for SharePoint, InfoPath, and SharePoint Workflows. Experience utilizing Atlassian's JIRA Service Management, JIRA and Confluence for ticket and project tracking and project documentation.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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Deskside Support Analyst. Our client is seeking a Desktop Support Analyst for a 6+ month contract in Irving, TX. Will be working on an Onsite schedule. Will provide VIP support of mobile devices for both onsite and offsite executive staff.
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The Information Technology Deskside Support Analyst is responsible for providing timely, effective and customer-focused IT issue resolution for remote and local team members in accordance with IT support standards, procedures, and policies.
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The Senior IT Deskside Analyst reports directly to the IT Deskside Manager and is responsible for the support, maintenance and installation of hardware and software at our remote offices.
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Contractor will provide deskside support for both of these sites full-time. Desktop Support Specialist. Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
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Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Responsible for partnering with the business units supported to understand the business impact of support issues.
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O Provide timely deskside support to end-users, resolving technical issues. The Junior IT Business Analyst works in alignment with the Innovations team, consisting of the VP of Innovations, IT Systems & Security Manager, and Technology Specialist.
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Provide quality technical service to end users via deskside, phone, and email support. The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client’s office.
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This position will be part of a team of IT professionals who provide in-house technical PC hardware and software support. Minimum of 4 + years of desktop support, application support, and supporting operating systems in a Microsoft Windows enterprise environment.
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The Deskside Analyst role is an exciting opportunity to be a part of a Global Support Team supporting 2 TV stations located in Downtown San Francisco and San Jose. The role is 1st/2nd line deskside support break/fix and demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded.
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Provide quality technical service to end users via phone, deskside and email support. The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our client’s office in Memphis, Tennessee.
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Respond to phone calls, ticket submissions, and deskside support in order of priority. · Work with Hardware vendors to acquire, image, deploy, and ship pc's to corporate support locations.
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deskside support analyst jobs
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