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This role acts as the expert of the assigned department(s) by providing valuable input into operational and merchandising decisions to the Sales and Service Manager (SSM) to drive sales and elevate the Customer experience.
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Manage Accounts Receivable portfolios for trends and warning signs; make recommendations and implement actions necessary to maintain and improve department metrics including DSO, AR turnover, deductions and aged accounts.
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Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
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Lead monthly AR meetings with sales and senior management (including presenting statistics such as aging reports, DSO, and analysis of bad debt) and escalate and work directly with Sales teams to resolve any service disputes resulting in past due AR balances.
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POSITION SUMMARY:Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
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Prior customer service, route sales, delivery and/or entrepreneurial experience preferred. As a Route Trainee, you will support the Service Department by helping Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed.
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Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
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Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Experience: 2 to 4 years in Retail Sales.
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Assists the GSM / DM with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
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Resolves customer and associate opportunities with GSM / DM and HR Manager. Bass Pro Shops is an equal opportunity employer. Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions.
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Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
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10+ years progressive experience including credit and collections department management. This position will be responsible for identifying and managing customer Collection risk with multiple portfolios; including developing and adhering to procedures that helps Cencora achieve its financial goals (Sales Growth, Working Capital Management and Bad Debt Expense.
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Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program.
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Partner with Sales, Credit and Legal to accommodate credit needs, mitigate credit risks and timely resolution of issues and disputes. This position requires heavy interaction with customers and associates in Sales, Customer Service, and Credit & Collection Management.
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As a sales rep, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives for our parts department. We are looking for a talented and competitive Sales Representative that thrives in a quick sales cycle environment.
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