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Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
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Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Complete all product specialist certification courses. Process customers at check-out using the point of sale (POS) system. Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service.
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Direct and assist the processing of merchandise to the showroom floor. Complete the Industrial Truck (forklift) proficiency testing and certification. 1 paid personal holiday of associate's choice and Volunteer Time Off program.
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The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing. Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail.
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Ensure the overall merchandising, pricing and organization of the department. Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Monday - Friday 7:00 AM - 7:00 PM.
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1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures.
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This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
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While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. Demonstrate a thorough understanding of merchandise and installation. Validate all product placement and pricing within the department.
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Communicate standard operating procedure direction and changes to all associates in a timely manner. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
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This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Stock and tag merchandise displays as required.
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Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
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4 paid holidays per year (full-time hourly store associates only) Create price tags and merchandise signs. Act and work in a manner that is consistent with company's core values. Process customer refunds and exchanges according to established guidelines.
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Ability to multi-task and work in a fast-paced environment. annualized paid vacation (full-time associates) Relocation opportunities across the country. Present 'how-to' classes to customers. Sunday 10:00 AM - 6:00 PM.
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Excellent communication skills (verbal & written) Working Conditions (travel, hours, environment) Communicate inventory needs to management. Non-traditional retail hours (we close at 7p!) Saturday 8:00 AM - 7:00 PM.
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