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As a Customer engineer with a specialization in machine learning, you will be the linchpin bridging sales, customer success, and engineering. Provide comprehensive technical support to sales and customer success, establishing a robust feedback loop for product enhancement.
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The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities Design, Develop Software that meets or exceeds customer needs, operational needs Work with Product Managers, Software Development Manager, UX Designers/Researchers to identify needs Collaborate with and mentor junior members on the team About the team Ballista is a two pizza team delivering on the charter of a single pane of glass for troubleshooting experiences used by 6000 support engineers worldwide in distributed sites.
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As an Software Development Engineer, you will contribute to planning, architecture design, implementation, testing, and process improvement. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
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Identify inventory expansion and business optimization opportunities and partner with Customer Success Managers to recommend implementation of new ad placements and formats, or rollout of product features to maximize ad coverage and performance.
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As part of a specific dedicated team, the Designated CSE is accountable for delivering value and supporting customers’ business success while driving long-term customer loyalty. Cambridge, UKTech Services EMEA /Full TimeYou are technical and customer focused, you seek for quality and you love to help customers achieve success, this job might be for you.
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As part of this team, you enable customer success by providing support to clients after they have purchased our products. Multi-Vendor Exposure - Cisco Advanced Security Appliances, Palo Alto Next-Generation Firewalls, Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention SystemsTechnical Customer Support Background.
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As the Technical Integration Engineer, you’ll have the opportunity to work closely with the Engineering and Customer Success Team. We’re looking for a candidate who wants to drive customer success initiatives forward through thoughtful problem-solving, organizational planning, and outstanding execution.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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We develop cutting-edge AI technologies with a wide range of technologies such as deep learning, generative AI, large language models, recommender systems, ranking, search, advertising, auction theory and much more in our solutions, and support many areas of member and customer success within LinkedIn including Jobs-You-May-Be-Interested-In (JYMBII), Job Search, Jobs Notifications, LinkedIn Coach, etc.
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The Customer Service & Logistics Manager will manage and provide support to the project coordination and installation team in a variety of ways, ensuring the team is set up for daily success with installations.
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As a Technical Support Engineer you will be challenged with investigating and resolving complex customer issues escalated by Braze’s Technical Support, Customer Success, and Onboarding teams.
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Identifies an appropriate Professional Services Engineer (PSE) resource (based on the work order skills requirement and engineer availability) and dispatches Professional Service Engineers to customer sites per service level agreements established with our customers and business partners.
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Work across Engineering, Sales, Product and Customer Success to understand problems and architect solutions. While you’ll report directly within the Engineering Department, you’ll work closely across Sales, Product and Customer Success to be the primary technical face of the company to our customers.
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Being part of the Customer Success team, you will partner closely with internal engineering and product teams to help bridge business and technology, helping customers realize the art of the possible with cutting-edge Conversational AI. You will play a key role in onboarding new customers by developing custom workflows based on customer’s requirements to assure they achieve their desired business outcomes with high satisfaction.
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Growing from a small team of eager recruiters to a company with satisfied clients in nearly every corner of the nation, delivering excellence in patient and customer care is the key to Genie s success.
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The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions.
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A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
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One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
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As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
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In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
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Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.