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The Concierge Specialist will learn and execute the complete call handling process including regular customer inquiries and basic technology support. The Concierge Specialist works under the direct supervision of the Customer Operations Supervisor and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers.
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1 year At least 1 year of experience in one or more of the following areas: customer service, call center, hospital transfer center/patient flow, healthcare facility clerical/administrative staff, EMS, or public safety dispatch.
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In a fast paced, technical telephone customer service call center environment, assist customers with all technical aspects of Dentsply Sirona equipment and products including operation, repair, troubleshooting and clinical application.
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Answers in-bound customer phone calls and successfully resolves service related issues concerning debit cards, online banking and IVR. Assists customers with routine service requests and provides account related information.
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More than one (1) year of customer service, medical office, or call center experience. The Access Center Specialist is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner.
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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
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Customer Service Call Center Experience preferred. Plans and implements staff support for call centers to provide optimal call flow management, customer service, and employee staffing.
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The ideal candidate must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast- paced environment, and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met.
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Keywords: customer support, customer care, client service, financial advisor, bank, teller, call center. One year Customer Support experience required, preferably in a call center environment.
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Provide supervised basic application support to customers either directly or via Customer Service Center tickets/requests. Demonstrate positive customer service and co-worker relations.
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Bachelor’s degree in business, communications, science or in a related field or equivalent (4 years) experience in retention services, customer service, sales, outbound call center or related administration experience.
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Minimum Qualifications : Training or experience in areas such as public contact, customer service, call center and/or performing office/clerical procedures, including the use of personal computer, associated software, and office equipment.
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Essential Functions and Job Responsibilities: Develops and maintain working knowledge of current products and services offered by the company Communicates with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies Meets quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Develops and maintains working knowledge of current HME products and services offered by the company.
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Patient Access Specialist - Wood River Part Time at St. Luke's Health System in Ketchum, Idaho, United States Job Description Overview St. Luke's Health System is looking for Patient Access Specialists to join our Hospital team in Wood River $1,500 SIGN-ON BONUS at this location for new hires Patient Access Specialists are responsible to respond to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy.
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Off phone duties include monitoring the ticket queue for open service requests and making required callbacks to assigned customer tickets. Pearson Customer Experience Specialist- Remote Topeka , Kansas Share this job.
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