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We welcome those with experience in jobs such as Retail Manager, Stock Associate, and Merchandise Coordinator and others in the Retail to apply. Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls.
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Demonstrates positive customer service behaviors Inbound call center experience is a plus MUST have basic computer skills Ability to convey information to customers in a warm, clear, concise manner.
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Customer Service Associate/Customer Care Representative, call center experience, minimum of 1 year. This is a back-office type of role, which requires pulling customer accounts and researching them to schedule a new prescription or potentially refill a prescription order while ensuring the patient receives their medication in a timely manner.
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The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. A minimum of 1-year call center experience in telephone customer service or related experience.
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Job Title: Customer Service Representative - Remote. Provide mail order delivery from local pharmacy locations in most major metropolitan regions. Agents will work cases, investigate, research, and make outbound calls to doctor ' s offices or clients as necessary.
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Call Center Representative: Answering real-time calls daily from participants and providers seeking assistance with navigating Medicaid and tracking the disposition of the calls using a customer relationship management (CRM) system based on unit policies and procedures.
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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The Customer Care Associate will handle inquiries for The State of Kentucky and the services it provides via inbound calls. Remote - Customer Service Representative.
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The Associate Customer Care Representative also contributes to knowledge content in the reference center that supports continued enrichment of online resources that helps to resolve support cases while promoting the value of this content to all customer.
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About the Role The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
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Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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Build an exciting, rewarding career with us and play an integral part of Duke Energy’s customer success and satisfaction as an Associate Call Center Representative. The Associate Call Center Representative will also consult with customers on their billing inquires, service orders, trouble calls and various other needs.
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Customer Service Representative Key Words: Customer Service, Client Services, Customer Care, Retail, Customer Associate, Help Desk, Customer Service Representative, Customer Services, Client Services, Customer Relations, Customer Kiosk Assistant, Customer Support, Customer Call Center Representative.
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Call Center Customer Service Representative. Substantial Call Center & Customer Service Training. Using a computerized system, responds to Virginia Medicaid member and provider inquiries in a call center environment using standard scripts and procedures.
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POSITION SUMMARY The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.
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customer care associate call center representative jobs
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