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Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary.
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Must be US PersonStrong communication skills both written and verbalExcellent client-facing and internal communication skillsSolid organization skills including attention to detail and multi-taskingSolid working knowledge of Microsoft OfficeSkills & ExperienceMicrosoft Office, Process Planning, Siemens NXCyient is an Equal Opportunity Employer.
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The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
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Oversee daily business operations-i.e. client notes documentation, medication audits, personal and incidental funds disbursement and audits, physical plant inspections, maintenance of client and staff files, time card review and amendments, conduct annual performance evaluations and provide statement of discussions.
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Primary Duties % Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
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As directed by Trust AdministratorProduce reports and Excel spreadsheets as neededOpen accounts by inputting necessary client information; close accounts per instructions of AdministratorProvide paperwork to Trust Operations in order to process receipt and delivery of securitiesPrepare necessary paperwork to initiate transfer of assets.
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30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
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Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
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Monitor and operate electrical/hydraulic control panels, safety and emergency shutdown devices, Fire and Gas Systems Ensure accurate production reporting is submitted daily or as required by company and client.
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Relationship Management - Assists in client relationship management planning by providing timely, efficient administrative support to daily operations. Qualifications High School Diploma or GED and 1 years of experience in Administrative or financial services or brokerage industrySales Support - Supports sales efforts by assisting in all aspects of client or prospect review meeting preparation, appointment scheduling, and prospecting event planning.
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Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block.
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Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals. Medical coverage and well-being programs including mental health support and coaching.
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Lead daily huddles and communicate essential information to office associates. Serve as point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary.
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Utilize skills such as prompting, instruction, modeling, and reinforcement as it relates to person centered services delivered based on the Individual Support Plan. Promote independence in activities of daily living, work/volunteer, learning, and leisure.
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We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
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client support daily jobs
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