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Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
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The Impact You Will MakeThe Sales Counselor in a cemetery location is responsible for providing a customer focused experience during every interaction with families, guests, and community members.
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Requirements Education and/or Experience:High School diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales. By effectively executing on monthly goals, the Sales Counselor will maximize revenue for the organization and succeed in a commission-based selling environment.
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Utilizing the Everstory sales process, based on exemplary discovery, industry specific expertise, and customer driven solutions. The Sales Counselor will also sell products and services to customers at their immediate time of need, in addition to overseeing customer satisfaction.
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The Sales Counselor will sell products and services to customers who want to pre-plan their final arrangements. Responsibilities:Guides individuals and families through end of life memorial planning utilizing sales presentations and additional tools provided by Everstory.
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Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Assures compliance with all Company policies and procedures to includeSarbanes Oxley (SOX) auditDignity University (DU) trainingInterment Verification Training (IVT) auditsDay Sales Outstanding's (DSO) related to financial and administrative areas.
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Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property.
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Participates in all sales meetings, communicating effectively with local management and team members regarding activity, progress, and results. 1 year of sales experience preferred. This includes touring the location, identifying location of existing or potential plots, and advising customers on in-ground burial options, above ground entombment options, cremation options, memorials, and merchandise.
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We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Specific Software Packages: MS Word, MS Excel, MS PowerPoint, Google Chrome, HRIS and ATS software.
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At the heart of our mission is a deep understanding of the profound and complex nature of grief. Plan and conduct community outreach events, both on site and off site, to build relationships within the broader community and generate new leads.
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As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.
$65,000 - $90,000 a yearExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Work with leading experts in the funeral and cemetery profession.
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Sincerely,Jenn CoughlinManaging Partner, Family ServiceSunset Funeral Home Cemetery and Cremation ServicesWelcome to a world of sales opportunities. What you can expect working for NorthStar Memorial Group at Sunset Cemetery in Ohio:Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
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Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales.
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1-2 years of customer service or sales industry experience preferred. Category (Portal Searching): Sales. Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
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cemetery sales jobs
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