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We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will provide technical support handling inbound and outbound calls, managing Outlook Email queues, and inputting data to an Incident Management Queue in a Call Center environment.
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As an Associate Technical Service Representative, you will work directly with Heartland POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment, as well as Heartland Dealers.
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Previous experience in customer service, sales, or other related fields. Develop and maintain a knowledge base of the evolving products and services. Document and update customer records based on interactions.
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They will assist in determining root cause of failures utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.
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Experience in a help desk/call center environment providing technical support in a retail environment. 6 months of technical and/or call center experience. As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo.
$17 - $29.88 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply.
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Proven customer support experience or experience as a client service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
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6 months or more heavy volume phone experience in a customer service/call center job. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.
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We are hiring call center insurance agents who are positive, persuasive, and have the drive to succeed. LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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6 months or more of hardware experience (troubleshooting) preferably in a call center environment. We're looking for a Remote Technical Support Representative , working in Insurance industry in Atlanta, Georgia, United States.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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Experience in a call center environment a plus. Work with Tier 2 team to seamlessly pass escalated customer technical issues quickly and efficient. The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
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Handle customer inquiries and complaints. Excellent written and verbal communication skills. Provide information about the products and services. Troubleshoot and resolve product issues and concerns. Ability to build rapport with clients.
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call center representative technical jobs
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