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Do you thrive in a lively and dynamic call center? What will you do:Through inbound calls, you will be responsible for building relationships, educating our customers on their retirement plans and responding to customer inquiries on Retirement Products and Plans such as 401(k), 403(b), 457, 401(a.
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The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
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The Customer Advocates are responsible for maintaining customer satisfaction through inbound/outbound phone calls, email support tickets, chats, forums, and any other avenues of communication within the company.
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Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion. Initiate outbound calls for digital advertisement sales leads generated.
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Manage 100+ outbound and inbound calls to and from our members in a timely manner. Experience in a call center or fast-paced environment is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Minimum two (2) years of experience in a high-volume call center environment, or an equivalent combination of education and experience (one year of relevant experience is equivalent to one year of relevant higher education and vice versa.
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As a Call Center Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries in a professional and efficient manner. Handle inbound and outbound calls from customers, addressing their inquiries and providing excellent customer service.
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The Customer Service Representative (“CSR”) is part of the first response team for inbound customer phone calls. Exceptional listening skills with the ability to handle difficult and detailed inbound/outbound calls.
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What You Will Do: As part of our dynamic team, you will work in a remote call center environment, handling inbound calls and selling home services, including TV/Internet, Phone, and other products, on behalf of esteemed brand partners.
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Required Keywords: (customer or "CUSTOMER SERVICE" or "CUSTOMER SUPPORT" OR "CSR" OR REPRESENTATIVE) and (COORDINATOR or SUPPORT or SERVICE or assistant or assistance) AND (CALL OR CALLING OR ANSWER OR CALLS OR ANSWERING OR PHONE OR OUTBOUND OR INBOUND.
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2 years + of contact center experience in a call center-related field, including customer service. Answering inbound customer calls in a friendly manner while using active listening skills.
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Place outbound and receive inbound calls. Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries. Other duties as assigned QUALIFICATIONS EDUCATION / EXPERIENCE High School Diploma or GED requiredMinimum 1 year customer service or call center experience requiredAbility to multi-task and handle a fast-paced work environmentAbility to navigate multiple electronic programsSales and Solutions or Contact Center experience a plusHighly effective verbal and written skills preferredAbility to perform and act professionally in all situations.
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Answer inbound customer service phone calls. Achieve call center metric targets and customer satisfaction objectives. Prior call center or customer service experience a plus.
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The Patient Services Representative a.k.a Call Center Representative manages large volume of inbound and outbound calls for patients of Marin Community Clinics and others contacting the organization.
Starting at $20 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In this role you will serve as the bank’s first line of response for a high volume of inbound calls with varying degree of complexity. Call Center experience preferred. Bilingual a plus Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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