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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities.
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Those with experience in the hospitality, call center, telemarketing, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic.
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Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
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While providing functional guidance to the Admitting, Registration and the Call Center, Manager coordinates and sees through the activities of the department as they relate to authorization of medical services and customer satisfaction.
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Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application.
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This position offers training and advancement opportunities in customer service, medication and medical terminology, prescription data entry, prescription preparation and sales, inventory management and call center support.
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If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career – then Extra Space Storage is the place for you.
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Keeping up with Power and Utilities Industry trends, specifically around technology involving meter-to-cash processes, customer engagement, call deflection, customer relationship management, renewables, sustainability, ESG, etc.
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Position Type: Full Time Location: Colorado Springs, Colorado Date Posted: Date posted 03/29/2024 Anticipated Close Date: 2024-04-15 08:15 PM (UTC) Areas of interest: Billing Operations, Call Center, Customer Operations Requisition Number: 2024-30079 Business unit: Customer Operations CCS114.
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Experience dealing with Call Center and/or Back Office centric business. The IT Meter to Cash Application Development team is responsible for software development and implementation of new functionality within the Customer Care and Billing system and its Direct Interfaces.
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1+ year of experience solving customer issues in a customer service environment or inbound call center experience. Phone customer service skills and a solid command of English grammar for verbal and written interactions.
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The Vendor Manager will be responsible for the relationship and contractual agreements of the assigned call/contact center Business Process Outsourcing (BPO) service vendors. Partner closely with the Quality Assurance team to understand knowledge gaps and partner with the Customer Service Manager, Training Department, and Communications Manager to ensure that gaps are closed in a timely manner.
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Prior contact center or customer service experience is required. Create and maintain customer CRM records with accurate call details. Minimum of three (3) years in a call center environment.
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6 months previous call center, customer service or collections experience strongly preferred. ICF is hiring flexible part- time REMOTE Survey Research interviewers! This role is fully remote and part time, approximately 20 - 29 hours each week.
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