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Conviva is seeking a dedicated, compassionate and cheerful Work from Home / Bilingual / Call Center Customer Service Representative who is interested in being part of a team that focuses on excellent service to others.
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Bilingual / Call Center / Customer Service Rep / Remote / Work from Home. The Call Center Customer Service Representative represents the company by addressing incoming telephone, digital, or written inquiries.
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Experience in a highly customer service-oriented environment. task while providing an exceptional customer experience Experience in E-Clinical Works or other electronic medical records system such as Epic, Athena Health, NextGen. Experience with Avaya telephony platform desired Knowledge of and strict adherence to HIPAA.
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Resolve patient issues through independent problem solving and with a goal of first call. High school diploma or equivalent Ability to handle high call volume and multi? functional departments to resolve issues and improve customer experience Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook.
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Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
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At Conviva, were seeking innovative people who want to make positive changes in their lives, At Conviva, were seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.
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We have openings for call center representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics, assistant teacher, medical call center representative, receptionist, data entry, customer service representative, collections, medical call center representative, administrative assistant, customer service representative, accounts payable clerk, accounts receivable clerk, file clerk, customer service representative, teacher and office managers.
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Conviva, a subsidiary of Humana, values personal identity protection. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives.
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Remote / Work from Home. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.
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Experience in a medical office setting utilizing a computer-based practice management software system. Ability to remain calm and helpful even when dealing with upset customers Foster teamwork and partnerships with cross.
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Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, Optum, health care, office, phone support, billing, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #rpo.
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Call Center Customer Service experience. Here, youll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy.
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3+ years call center or customer service experience. Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.
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The Customer Service Representative will research billing issues in order to respond and resolve them to the clients, patients, and companies satisfaction. Requisition Number: 924600 Career Area: Customer Service and Claims Primary Location: Valencia, CA.
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Watch the video and hear how our employees describe what its like to work here in Customer Service. Customer Service Representative Work from Home. Customer Service Representative.
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call center customer service jobs
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