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Zendesk Technical Architect
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Full-time
- Job Title: Zendesk Technical Architect
- Build and maintain integrations with our support platform (Zendesk) and external services (e.g. Vimeo, OTT, Salesforce, Airtable, Slack, etc
- In particular, maintain the webhook integration between Zendesk and Vimeo.
- Implement Help Centre integrations (AI chatbot).
- This includes the Core Contact Form, other specialized contact forms, as well as various Zendesk widgets across the site.
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