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Work Management Specialist I Or II
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Full-time
- This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.
- Job task will include but not limited to: processing Business Process Exception Management cases (BPEMs), pulling customer lists and launching automated calls from our planned outage portal, processing damage billing claims, creating locates and provide follow ups for Fasttrack reporting.
- Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
- Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
- Follows ergonomics and office safety guidelines
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