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WGL - Sr Manager, Service Experience
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Full-time
- WGL - Sr Manager, Service Experience
- At WGL, we’re committed to revolutionizing customer experience.
- Provide leadership within our hybrid environment, seamlessly integrating both internal and outsourced resources for the Digital Service Desk and Deskside Support.
- Utilize a deep understanding of the Microsoft ecosystem, including Intune, Office 365, Teams, and Windows 11.
- Manage and optimize a Telecom Expense Management (TEM) system to enhance mobile user experiences while driving cost efficiencies.
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