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Warranty Claims Examiner
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- The Residential Warranty Claims Examiner position is a critical member of our Residential Warranty Claims team.
- The goal of the Residential Warranty Claims Department is to provide solutions-based service driven by the desire to partner with the GAF sales team and customers to understand and resolve their GAF roofing system material and workmanship concerns.
- The successful candidate will report to the Residential Warranty Claims Supervisor for Enhanced Warranties.
- The Residential Warranty Claims Examiner will be responsible for overseeing their assigned warranty claims by providing an exceptional experience to internal and external customers.
- Efficiently manage the day-to-day activities related to new and existing residential warranty claims, which includes but is not limited to research and investigation, assignment of work orders, preparation of various communications throughout the life-cycle of the claim, and resolution.
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