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VTC Coordinator
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Full-time
- The VTC Coordinator/IT Specialist serves as the lead VTC planner and will assist in supporting the installation, operation and maintenance of multiple VTC systems, Help Desk functions in support of the Department of Defense (DOD) and Other Government Agencies (OGA) customers.
- The VTC Coordinator/IT Specialist will work with DOD and OGA coordinators and users with varying technical backgrounds in a complex work environment.
- As the VTC Coordinator, applicants must have working levels of experience working with VTC End Points, VTC configuration management tools, have an understanding of CISCO Telepresence and Tandberg hardware, integrate AV systems (AMX/Crestron) and capable of bridging VTC’s using a network bridge such as the Cisco Codian.
- In addition, the applicant will coordinate, schedule and facilitate VTC requests including making conference room reservations.
- Track and document usage trends, coordinate with vendors for regular maintenance, hardware and firmware upgrades, and maintain VTC network configurations.
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