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Vibes Support Specialist (ICS)
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$75,000 a year
- In this position, you are part of a team of engineers that operate in our customer's control room the BHS applications and IT, as well as PBB SCADA.
- You are responsible for monitoring Baggage controls applications (VIBES High Level Controls Software) and IT systems, as well as PBB SCADA systems.
- You are responsible for finding and resolving system issues (incident management), researching problem solutions (problem management) and advising changes (change management) for operational systems.
- Communicate system disruptions to customers and stakeholders - explain problems, provide solutions, initiate contingency protocols, reschedule flights/bags and reroute in system, collect and log information (within for example ITSM tools and/or CMMS systems),
- Affinity with intralogistics and operational environments, preferably a background in automated handling systems, the capital goods industry and/or system integration business (warehouses, logistics, airports baggage handling systems).
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